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A Kansas City

Computer

Consulting Firm

 

 

 

 

 

Technology Tips and News for Busy Professionals

IN THIS ISSUE

 

 

Greetings!                                                                                                        Volume 4, Number 3

We hope you enjoy and benefit from these technology tips and news for busy professionals.  We bring this to you because we are committed to bridging the gap between people and their technology.

 

INFO-TEK employs a full time staff of trained and certified computer & network specialists who are quick to respond, easy to talk with and people you can trust. 

 

We specialize in small business and home office clients and we have helped thousands of people in the greater Kansas City area with their computer service needs at very competitive and affordable rates.

Creating a Strategic IT Plan - Five Tips

 

Stay Healthy at Work with these Tips

 

Continuity Plan: Software or Templates?

 

Rule of Thumb

 

 

NEWS:  Dell Acquires SonicWall

“Building good relationships between people and their technology 365 days a year.”

 

 

Creating a Strategic IT Plan - Five Tips

 

 

Description: Description: http://i2.createsend1.com/ei/r/3E/7CA/B82/185533/csimport/healthcaregeneral_apr17_a_1.jpgIn order for your IT department to be successful, you need a strategic plan that will both optimize your workflow and help to define your practice’s needs. The well thought out and executed plan will exhibit a focus on the experiences of your staff and patients. Here are five considerations that can help you develop your strategic IT plan.

1.     Improve the patient experience. Many healthcare practitioners consider the patient experience a major challenge, yet don’t give much thought to how IT can improve it. Consider what you can do electronically to support patients, whether they’re in your facility or not. Electronic forms? Email and text message reminders and confirmations? Kiosks?

2.     Consider best practices. Technology can help you get to know your patients better. The Web, for example, can be used as a first point of engagement. Ask a few questions of visitors, then tailor your responses to their needs. A patient interested in a first consultation would receive different information than one preparing for his or her first round of cancer treatment.

3.     Don’t forget the staff! Your staff needs successful workflows to interact effectively with patients. Common errors are multiple devices and different logins. Keep in mind how clinicians work to develop efficiencies. Your staff needs to be able to provide clinical care without being tied to a PC.

4.     Use social media. Social media often isn’t included in IT planning, as it’s usually more of a marketing consideration. Without thinking about how it will be used, it will become difficult for patients and staff to have a singular experience. Your IT department needs to work with other departments to develop a social media plan that will yield a consistent presentation to the end user.

5.     Use integrative planning. Typically, IT does its strategic planning in isolation. Ideally though, IT would plan with other departments. This “integrative planning” allows for a consistent plan supported by all parts of the practice.

 

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Stay Healthy at Work with these Tips

 

Description: Description: http://i4.createsend1.com/ei/r/3E/7CA/B82/185533/csimport/productivity_march23_a_3.jpgThe computer and all its related gadgets is probably the most important device in business. Many of us spend our whole work day on the computer, we then go home and spend more time on another computer. One of the consequences to this is that there has been an increase in the number of computer related injuries.

The majority of injuries sustained while working with computers are not instantaneous, they happen over time. The most common form of computer related injury is the Repetitive Strain Injury, also known as RSI. Soft tissue, muscles, tendons, nerves and ligaments are all susceptible to RSI. With proper maintenance and knowledge, almost all RSIs can be prevented. If left unchecked, an RSI could lead to lost time and possibly irreparable damage.

Read more...

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Continuity Plan: Software or Templates?

 

Description: Description: http://i5.createsend1.com/ei/r/3E/7CA/B82/185533/csimport/bcp_apr12_a_4.jpgWith the increasing severity of natural disasters in recent years, many larger companies have started to develop and implement a continuity plan to ensure that they can still conduct business, no matter what happens. Businesses in the process of developing a plan will eventually need to decide if they want to use software or templates?

The decision between templates and software can be a tough one to make, as whichever one you choose, you’ll be using and relying on for a long time. To help you we’ve covered some pros and cons on both choices:

 

Read more...

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COMMUNITY CALENDAR

 

Kansas City Scottish Highland Games

 

E.H. Young Park

Riverside, MO

 

June 8 - 10, 2012

 

Click here for more information

_______________

 

Browne’s Irish Street Faire

 

Browne’s Irish Market

 

June 15 & 16, 2012

 

Click here for more information

 

 

 

More about INFO-TEK

www.info-tekweb.com

 

 

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Having Computer or Network Problems?

Call INFO-TEK Today

816-914-8826

 

 

Don’t forget to spay or neuter your pets!

 

www.heartlandspca.org

 

Rule of Thumb

 

If you every receive a phone call from a person that says they are a representative of a company like Microsoft and they are calling to inform you that they detected errors on your machine, DON’T give them access to your PC.  It’s a scam…  They will steal information and plant a virus on your machine.  Tell them you have your own IT person and that you’re going to contact the authorities.

 

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NEWS:  Dell Acquires SonicWall

 

Description: Description: Dell SonicWALL LogoDell today announced it has signed a definitive agreement to acquire SonicWall, Inc., a leader in advanced network security and data protection. SonicWALL’s industry-leading Next-Generation Firewalls and Unified Threat Management (UTM) Firewalls complement Dell’s security solutions portfolio, enabling it to offer customers a broader range of enterprise offerings.

Customers of all sizes face increasing challenges in maintaining effective IT security, from the exponential growth of data and rapid adoption of cloud-based solutions, to the increased presence of consumer devices brought into the enterprise environment. SonicWALL expands Dell’s rapidly growing security portfolio, which includes Dell SecureWorks security services, cloud security solutions and data encryption solutions, and Dell KACE vulnerability and patch management.

Dell has taken significant steps to expand its enterprise solutions portfolio to offer customers a complete range of products and solutions to help customers simplify the management of their IT infrastructure. Dell remains committed to delivering complete security solutions using the most effective technologies and services from both Dell and from other providers.

 

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INFO-TEK manages your technology, so you can focus on your business!

 

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When you need help with your computers or computer network, I'm hopeful that you will consider calling INFO-TEK @:  816-914-8826.

 

 

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If you have found this Newsletter helpful, please pass it along. 

 

Remember, if you need help in implementing any of this month’s tips, contact us — we’re here to help.

 

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Sincerely,

 

Brian Greenstreet

INFO-TEK, Enterprises, LLC

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