Define: DRaaS for businesses
Disasters can strike at any time and in any form. They can
be as small as a single computer, crashing with a day's worth of unsaved
work, to as large as the earthquake and tsunami in Japan in 2011 which took
out towns and cities. Regardless of their size, it's certainly seems that
disasters are happening with increasing frequency, and this highlights the
need for a disaster recovery and preparedness plan. To capitalize on this,
some companies have introduced DRaaS. Bud do you know what this is?
DRaaS stands for Disaster Recovery-as-a-Service, and is a
cloud based service offered by an increasing number of tech companies. The
concept is similar to other cloud based services like
Software-as-a-Service, where the solution is delivered and managed by an IT
DRaaS is a Disaster Recovery solution provided by a vendor
that businesses can purchase. With most DRaaS solutions the vendor helps
develop and implement a disaster recovery plan that fits the needs of the
company that they will then manage to ensure that the systems are running
When a disaster strikes, the vendor can work with you to
help get your systems back online as fast as possible. Often this is
quicker than other solutions, largely because the vendor's systems will
likely not be affected by the disaster.
It is for this reason that many companies are becoming
increasingly interested in this form of disaster recovery solution. Many
smaller businesses also seem more open to it because it's a managed
service. As these businesses likely don't have a disaster recovery
specialist on staff, finding a solution that works and is affordable can be
a challenge. Therefore, going with a managed service like this is a big
What to look for when picking a DRaaS vendor If you are looking for a vendor to help
you with your disaster recovery plans, or for a DRaaS solution, you should
look for a solution that:
your existing infrastructure - The key to all disaster recovery efforts is that the plan
needs to cover all aspects of your infrastructure. As you will be working
in the cloud with this solution it should be compatible with existing
systems, while also allowing for redundancy to ensure that should one
system crash another is in place.
secure - This is your
information that the vendor will be working with. Some of it will be
sensitive. Therefore, it is a good idea to look for a vendor who encrypts
your data and can guarantee that it will remain as safe as possible.
service guarantees -
For many small and medium businesses struck by a disaster, quickly getting
your systems operational again is incredibly important. While DRaaS can
speed up recovery, a vendor should have a guarantee as to how fast they can
have your systems restored and how they will handle recovery. Beyond this,
the vendor should be crystal clear with you as to how the planning process
works and fits with your organization.
the system works - An important part
of any disaster recovery plan is that it needs to be tested and adapted on
a regular basis. The vendor should communicate with you as to how often
tests are carried out and what the results are, so you are more prepared
for the next disaster.
Working with a vendor who provides a disaster recovery plan
and service is only one option at your disposal. If you are in the process
of updating your plan, or would like to implement one, contact us today to
see how our solutions could help you and your business.
4 tips for
better customer service
common reason many customers stick with a company and provide them their
business is that the company offers great customer service. It's widely
known that companies with poor customer service likely won't stay in
business for long, so it is imperative that your company offers only the
best service available. The question is, how can
you do this especially since much of it is now done online?
Here are four ways to ensure that your
company offers the best customer service - on and offline.
[ Read more ]
social media trends
We're just going to come out and say it:
Social media is chaotic. What we mean by this is that due to its
continuously changing nature, it can be hard for most business users to
keep on top of current trends. While many small to medium businesses are
starting to develop a presence on various social media platforms, many
aren't too sure about new ways in which they can capitalize on this new
Here is an overview of five common social media trends that
small to medium businesses should be aware of.
XP calls it a
day. Are you prepared?
Microsoft Windows is the most popular
operating system (OS) used by businesses. Did you know that on April 8, 2014,
Microsoft will be pulling support for XP? What this means is that
businesses using Windows XP will be left without support - paid and free,
and security updates. What this means for your company is a potential
increase in IT infrastructure upkeep and an increase in security problems.
Are you prepared for this?
April 2014 is rapidly approaching and it
would be a good idea to prepare your organization for the end of XP. Here
are four questions you can ask yourself in order to help you get your
business ready, with our suggestion for the best way to go about upgrading.
Your Data. Your
Network. Our Responsibility
you need help with your computers or computer network, I'm hopeful that you
will consider calling: INFO-TEK @ 816.914.8826.
I N F O – T E K
The Computer Guys
Computer & Network Specialists
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Volume 5, Number 8
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January 24, 2014 @ 3pm
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When something goes wrong with your IT, everything grinds to
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make sense – even though it could easily result in hours of downtime. But
what if you could keep your IT from breaking in the first place?
With NetManage services from INFO-TEK, you can expect:
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